For the last 20 years, I’ve had the opportunity to work with wonderful people
and some of them were kind enough to share their experience.
“...transformed our team leaders ...able to respond to increased client demands, retention rates have improved...our productivity has improved, better motivated staff and a more open management style has led to more consistent quality standards... In months 3 to 6 we saw a 24% increase in revenue and at month 12, we were still at over 20%. This also ensured that staff achieved team bonuses.”